Privacy Policy

Last Updated: November 10, 2025

Introduction

ArgusOne Srl ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website: www.argusone.ai. This policy applies to all users in the European Union and complies with the General Data Protection Regulation (GDPR).

Information We Collect Personal Data You Provide

• Contact Information: Name, email address, phone number (when you fill out contact forms

• Account Information: Username, email address, password, and profile information when you create an account

• Communications: Any information you provide when contacting our support team

• Automatically Collected Data

• Usage Data: Information about how you interact with our platform (pages visited, features used, time spent)

• Device Information: IP address, browser type, operating system, device identifiers

Cookies and Tracking

We use cookies and similar technologies to track activity on our platform (see Cookie Policy)

How We Use Your Information

We process your personal data for the following purposes:

• Service Delivery: To provide, maintain, and improve our SaaS platform

• Account Management: To create and manage your user account

• Communication: To respond to your inquiries and provide customer support

• Analytics: To understand how users interact with our platform and improve user experience

• Marketing: To send you updates, newsletters, and promotional materials (with your consent)

• Legal Compliance: To comply with legal obligations and protect our legal rights

Legal Basis for Processing (GDPR)

• Contract Performance: Processing necessary to provide our services

• Legitimate Interest: Analytics and platform improvement

• Consent: Marketing communications and non-essential cookies

• Legal Obligation: Compliance with applicable laws

• Data Sharing and Third Parties We share your data only in the following circumstances: Service Providers

• Analytics Providers: Google Analytics (to analyze website traffic and usage)

• Marketing Tools: Email marketing platforms and CRM systems (to manage communications)

• Hsting Providers: Hostinger and other infrastructure providers (to host our website and services)

• We ensure all third-party providers comply with GDPR and have appropriate data protection measures in place.

Legal Requirements

We may disclose your information if required by law, court order, or to protect our rights and safety.

• Data Retention

• Account Data: Retained while your account is active and for 30 days after account deletion

• Contact Form Data: Retained for 2 years unless you request earlier deletion

• Analytics Data: Anonymized after 26 months (Google Analytics default)

• Marketing Data: Retained until you unsubscribe or withdraw consent

• Your Rights (GDPR) As an EU-based company serving EU users, you have the following rights:

• Right to Access: Request a copy of your personal data

• Right to Rectification: Correct inaccurate or incomplete data

• Right to Erasure: Request deletion of your data ("right to be forgotten")

• Right to Restrict Processing: Limit how we use your data

• Right to Data Portability: Receive your data in a machine-readable format

• Right to Object: Object to processing based on legitimate interests or for marketing

• Right to Withdraw Consent: Withdraw consent for processing at any time

• To exercise these rights, contact us at: privacy@argusone.ai

International Data Transfers

Your data may be transferred to and processed in countries outside the EU. We ensure adequate protection through:

• Standard Contractual Clauses (SCCs)

• Adequacy decisions by the European Commission

• Other legally approved safeguards

• Data Security We implement appropriate technical and organizational measures to protect your data:

• Encryption of data in transit (SSL/TLS)

• Secure authentication and access controls

• Regular security assessments

• Staff training on data protection

However, no method of transmission over the internet is 100% secure.

Cookies

• We use cookies and similar tracking technologies. For detailed information, please see our Cookie Policy.

• Children's Privacy Our services are not intended for individuals under 16 years of age. We do not knowingly collect personal data from children.

• Changes to This Policy We may update this Privacy Policy from time to time. We will notify you of significant changes by:

  • Posting the new policy on this page

  • Updating the "Last Updated" date

  • Sending email notifications for material changes

Contact Us If you have questions about this Privacy Policy or wish to exercise your rights, contact us: Argus OneEmail: privacy@argusone.ai Website: www.argusone.ai

For complaints about our data practices, you may also contact your local data protection authority.