Privacy Policy

ArgusOne Srl (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website: www.argusone.ai. This policy applies to all users in the European Union and complies with the General Data Protection Regulation (GDPR).

Personal Data You Provide

• Contact Information: Name, email address, phone number (when you fill out contact forms)
• Account Information: Username, email address, password, and profile information when you create an account
• Communications: Any information you provide when contacting our support team

Automatically Collected Data

• Usage Data: Information about how you interact with our platform (pages visited, features used, time spent)
• Device Information: IP address, browser type, operating system, device identifiers

Cookies and Tracking

We use cookies and similar technologies to track activity on our platform (see Cookie Policy).

• Service Delivery: To provide, maintain, and improve our SaaS platform
• Account Management: To create and manage your user account
• Communication: To respond to your inquiries and provide customer support
• Analytics: To understand how users interact with our platform and improve user experience
• Marketing: To send you updates, newsletters, and promotional materials (with your consent)
• Legal Compliance: To comply with legal obligations and protect our legal rights

• Contract Performance: Processing necessary to provide our services
• Legitimate Interest: Analytics and platform improvement
• Consent: Marketing communications and non-essential cookies
• Legal Obligation: Compliance with applicable laws

Service Providers

• Analytics Providers: Google Analytics (to analyze website traffic and usage)
• Marketing Tools: Email marketing platforms and CRM systems (to manage communications)
• Hosting Providers: Hostinger and other infrastructure providers (to host our website and services)

All third-party providers comply with GDPR and have appropriate data protection measures in place.

Legal Requirements

We may disclose your information if required by law, court order, or to protect our rights and safety.

• Account Data: Retained while your account is active and for 30 days after account deletion
• Contact Form Data: Retained for 2 years unless you request earlier deletion
• Analytics Data: Anonymized after 26 months (Google Analytics default)
• Marketing Data: Retained until you unsubscribe or withdraw consent

• Right to Access: Request a copy of your personal data
• Right to Rectification: Correct inaccurate or incomplete data
• Right to Erasure:Request deletion of your data (“right to be forgotten”)
• Right to Restrict Processing: Limit how we use your data
• Right to Data Portability: Receive your data in a machine-readable format
• Right to Object: Object to processing based on legitimate interests or for marketing
• Right to Withdraw Consent: Withdraw consent for processing at any time

To exercise these rights, contact: privacy@argusone.ai

Your data may be transferred to and processed in countries outside the EU. Protection ensured through:

• Standard Contractual Clauses (SCCs)
• Adequacy decisions by the European Commission
• Other legally approved safeguards

• Encryption of data in transit (SSL/TLS)
• Secure authentication and access controls
• Regular security assessments
• Staff training on data protection

Services not intended for individuals under 16. No knowing collection of personal data from children.

Notification of significant changes by posting new policy, updating “Last Updated” date, and email notifications for material changes.

• Argus One
• Email: privacy@argusone.ai
• Website: www.argusone.ai